State Farm® Insurance Agent Ryan Sousley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tom Gearhart
September 1, 2026
"Moved to Mishawaka 3 years ago.
Chose Ryan Sousley ‘s office as my transition for insurance needs. Treat me with respect, kindness and compassion, glad I made the right decision."
"Thank you for your positive review Tom! We appreciate you as a valued client!!"
Aubrey Casey
August 29, 2026
"Ryan Sousley’s team is always great to work with. They answer my questions and help me out whenever I need it! I’m very satisfied with the service and care we receive with them."
"Thank you very much for your positive review Aubrey, we certainly appreciate it! "
Mary Parks
August 27, 2026
"Don’t know what I would have done without them! The day after I moved in I was hit and even though my coverage was still under my previous policy they stepped up and took over to help me. They didn’t have to but they did. So grateful for all the help . Thank you Carrie!"
"Thank you for your positive review Mary, we appreciate the opportunity to help whenever we can!"
Ezra Acton
August 24, 2026
"I was covered by Ryan Sousley State Farm when I was a teenager & up until I moved away after college, now I’m back home almost 10 years later and am happy to be with them again! Ryan & Carrie, and the other people in the office I’ve recently met are always so helpful and professional! I’d recommend them to anyone looking for coverage."
"Thank you very much for your kind words Ezra! We appreciate you!"
Nicole Pyle
August 15, 2026
"We've been with Ryan Sousley for about 13 years now, and we have nothing but positive experiences. They have always been very helpful and responsive. We have had a few claims over the years and they have helped make us feel comfortable with the process and have been great at explaining things to us. Great team!"
"Thank you very much for your positive review Nicole! We appreciate you!"
Pat Sobolak
August 14, 2026
"Always speedy and helpful and knowledgeable.This office gets things done!"
"Thank you very much for your positive review Pat, we appreciate you as a client! "
Jeffrie Hunter
August 13, 2026
"Our State Farm agents are amazing. They continually provide excellent customer service, they anticipate our needs, provide excellent accommodations; and they make what is scary or tenous, a situation of ease! Their voice and tone is always accepting and welcoming! It is accompanied with patience and true listening. It makes it easy to accept bad news situations when they provide stellar service the way they do! I’ve never had a complaint with them. Carrie has been my primary contact for years and she is great. I also appreciate how the owner Ryan will jump in at anytime and provide the same service…you don’t always get that from owners! Even in Carrie’s absence Jessica pops in and assist as, they have a great team! Because of them, State Farm for life!"
"Thank you very much for your kind words Jeffrie, we appreciate you!"
Emily
August 12, 2026
"They are awesome and that’s putting it simply. It started with me switching from Liberty mutual- i was paying like $265 for insurance. By switching to state farm my payment dropped to like $120 so I was already happy. Then we bought a house, and getting the homeowners insurance set up was almost just as easy as getting the car insurance set up. Then we added my boyfriend’s truck and again, super easy process, they simplify everything and make it so easy. Cut to yesterday, I traded in my car for a truck and was able to just send them a few texts and boom- insurance was updated just like that. Ive worked with a few different insurance companies over the years, and I wouldn't recommend anyone else but the people in Ryan Sousleys office! They’re so friendly and helpful, and available to answer the million questions I had in the beginning. They know how to build solid relationships and trust with their clients and that’s rare these days. If you’re looking for insurance thats affordable, easy to understand, and people that you can actually trust to handle your needs, call Ryan and save yourself the headache of shopping around!"
"Thank you very much for your positive review Emily!! We appreciate you sincerely!"
Olivia
August 10, 2026
"Ryan, Carrie and the team are always friendly and helpful, I’ve been a client for years. Carrie proactively reaches out to my family to help us save money, and has been so helpful when I have had to file claims or just have general questions about policies."
"Thank you very much Olivia! We appreciate you and your kind review!"
Esgardo Quintanilla
July 31, 2026
"Super easy to work with fast response and great customer service."
"Thank you for the great review Esgardo, we appreciate it!"
Sarah Calvert
July 30, 2026
"Carrie is always so nice and helpful."
"Thank you for your review and kind words Sarah!"
David McGhee
July 29, 2026
"My wife and I have been with State Farm for 9+ years. They have been great to us, and the service is always prompt."
"Thank you very much for your encouraging words David!! We appreciate you as a client! "
Kaley Manspeaker
July 28, 2026
"Carrie is the absolute best and Ryan! They take care of me in a timely manner and are always available to answer any questions. I have had to call them in a pinch and they are always there to help. I highly recommend them to anyone looking to purchase insurance."
"Thank you very much for the positive review Kaley!! We appreciate you!"
Mandi Kohler
July 25, 2026
"I’ve been with Ryan Sousley for over 20 years, and I couldn’t ask for a better insurance agent. Ryan and his office manager, Carrie Moore, have always taken amazing care of me. They’ve helped me through accidents, new vehicles, policy changes, and everything in between.
Carrie is absolutely wonderful! I can send her a quick email with whatever I need, and she takes care of it. They’re both incredibly responsive, dependable, and always there when I need them. After 20+ years, I wouldn’t trust anyone else with my insurance. I highly recommend Ryan and his team!"
"Thank you very much for your supportive words Mandi! We appreciate you!!"
Elizabeth Chapman
July 21, 2026
"Carrie is a big help! She helped me with switching over to State Farm from Progressive. Great service and prices."
"Thank you very much Elizabeth, we appreciate your kind words! "
Courtney Marek
July 2, 2026
"Carrie was friendly and attentive to my many questions. She helped me get my account setup with ease."
"Thank you very for your kind review Courtney, we appreciate you!! "
Tom Ohda
June 1, 2026
"Ryan and his office staff awesome!"
"Thank you very much Tom!! We are thankful for your kind words and appreciate you as a client!"
Tanya Etling
March 13, 2026
"Was most definitely done wrong. Will never recommend this office to anyone. After 20 years of being with them it is a total shame. Please deal with them at your own risk and ask alot of questions."
Jacob Mooring
December 2, 2025
"One of the most helpful
Insurance agencies EVER!!!!! Carrie is a godsend and was very thorough and straight to the point. I HIGHLY recommend you using them for any of your insurance needs."
"Thank you very much for your kind review Jacob!"
L
January 30, 2025
"Was recommended by a family member. Carrie and staff were helpful getting my info and calling back, but couldn't help me at the end. They did, however, provide a number thinking it would help, they never answered nor called back.
I'll still try to do business in the future if possible. Thanks anyway"
"Thank you very much for the positive review, we appreciate it! We appreciated the opportunity to try to help you and would be willing to try again in the future. "
Michael Taylor
January 16, 2025
"The help from the assistant was terrible"
"Hello, we are sorry that you had a bad experience with our office. We value your feedback. We hope to provide a better experience to you in the future. Thank you and once again we apologize for the unfavorable experience."
Karla Prince
October 3, 2024
"Quick Thanks to my agent Ryan Sousley! Very unfortunate position to be in currently, however he was extremely compassionate and helpful. I've always had a pleasant encounter with him, his staff (Carrie,Jessica) whenever I stopped in.... having him readily available to me, my family was such a nice gesture in my immediate time of need. Thank you kindly!"
"Thank you very much for your kind words Karla, it means a lot to us! We strive to be there for you as a client. Always best wishes."
Deb Borkowski
April 28, 2024
"Always there when l call and quick response"
"Thank you very much for your kind words Deb, we appreciate you as a client! Thank you for your business!"
Elizabeth Sohrab
January 22, 2024
"I was nervous switching insurance companies after moving to a new state but I shouldn’t have been! Ryan and Jessica are very professional and responsive."
"Thank you very much for your kind words Elizabeth, we appreciate you as a client! Thank you very much for your business!"
Charles Guck
February 23, 2023
"Very helpful, attends my needs fast and courtesy"
"Thank you very much for your kind words Charles, we appreciate you as a client! Thank you for your business!"